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I bought an expensive pair (approx $140) of Walking Company's Abeo Vibram running shoes made in Chin a. They are over 1 year old, but rarely worn as evidenced by their appearance.

The left shoe developed a horrible squeak which can be heard from 30 feet away. Very embarrassing ! I took them back to the store in early April, explained the problem, showed the lack of wear on them and was told...sorry but we can only give you 15% off a new pair. My wife and I prior to this experience spent $500 to $800 a year at the Walking Company...no more.

So, I decided to call the CEO's office, explained my experience with their Mayfair Shopping Center Store and was told basically to shove off. There was nothing they could or would do for me. Also, if the CEO was told of my problem, he would be angry. I said that as a retired Military Officer and former Senior VP of a large company, I would want to know.

But NO! SUGGESTION: I just bought an excellent pair of Asics running shoes from Kohl"s. They cost me $35 with their excellent discounts.

Also, we now buy Clark"s sandals rather that Abeo or Ecco sold at Walking Company. Adios Walking Company.

Reason of review: Poor customer service.

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I bought a pair of sandals from the walking company within a week they were falling apart. They tried to blame me for it.

I got a very rude associate but eventually he told me he would refund my money after her berated me a bit. Even though my sandals were defective!

I will never buy from them again how are they still in business? They don't stand behind their product so I will never walk into the walking company again!

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